Communication Skills 1 Day Workshop in Memphis on Sep 18th, 2024 at – Memphis, TN

Don’t miss this upcoming event in Memphis, TN Happening on Friday, October 18, 2024 at . Doors open at 9:00 AM.

Course Overview :
Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery Format: Classroom (Food and Beverages included)

Course Description:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques. 
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.

Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training

Learning Objectives:

Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.

Prerequisites:
There are no prerequisites for this course.

Course Materials:
Students will receive a course manual with presentation slides and reference materials.

Examination:
There is no exam.

Technical Requirements:
For eBooks:

Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions

Agenda:
1. The Science of Effective Human Communication

This involves understanding how people transmit and receive messages. Effective communication is not just about talking or writing clearly but also about how messages are perceived. Key elements include:
Encoding and Decoding: The process by which thoughts are translated into messages and then interpreted by the receiver.
Feedback Loops: The response from the receiver that helps the sender adjust the message if necessary.
Context and Environment: How the setting and circumstances impact communication effectiveness.

2. Frames of Business and Communication

Frames are mental structures that shape how we interpret and respond to information. In business communication, different frames can influence how messages are understood:
Problem-Solving Frame: Focuses on addressing issues and finding solutions.
Value Frame: Emphasizes the benefits and values of a proposal or idea.
Risk Frame: Highlights potential risks and mitigation strategies.

3. Principles and Strategies for Effective Business Conversations

Effective business conversations are crucial for productivity and collaboration. Key principles include:
Clarity and Conciseness: Be clear and to the point to avoid misunderstandings.
Active Listening: Fully engage with the speaker to understand their perspective.
Empathy: Show understanding and respect for the other person’s viewpoints.

4. Art of Giving and Receiving Feedback

Feedback is essential for personal and professional growth. Effective feedback involves:
Constructive Criticism: Focus on behaviors and actions rather than personal attributes.
Specificity: Provide clear examples to illustrate your points.
Timeliness: Offer feedback soon after the relevant behavior or event.
Receiving feedback effectively means:
Openness: Be receptive and non-defensive.Clarification: Ask for specifics if the feedback is vague.
Actionability: Use the feedback to make improvements.

5. How to Listen Effectively and Accurately

Effective listening is a key component of good communication. Techniques include:
Active Listening: Engage fully by nodding, maintaining eye contact, and avoiding interruptions.
Paraphrasing: Restate what the speaker has said to ensure understanding.
Empathetic Listening: Understand the speaker’s feelings and perspective.

6. Science of Body Language

Body language can convey more information than words. Key aspects include:
Facial Expressions: Reflect emotions such as happiness, surprise, or frustration.
Gestures: Hand movements, nods, and other physical actions that communicate messages.
Posture: How standing or sitting positions can influence perceptions of confidence and openness.

7. How to Look Confident and Charismatic

Confidence and charisma can be projected through:
Body Language: Stand tall, make eye contact, and use open gestures.
Voice Tone: Speak clearly with a steady, engaging tone.
Presence: Show enthusiasm and genuine interest in conversations.

8. Business Presentation Skills and Strategies

Effective presentations involve:
Structure: Organize content with a clear introduction, body, and conclusion.
Engagement: Use visuals, stories, and interactive elements to maintain audience interest.
Practice: Rehearse your presentation to refine delivery and timing.

9. PowerPoint Best Practices

For impactful PowerPoint presentations:
Simplicity: Use minimal text and clear visuals.
Consistency: Maintain uniformity in fonts, colors, and slide layout.
Visuals: Incorporate charts, graphs, and images to illustrate points.

10. Principles and Techniques for Effective Written Communication

Effective written communication requires:
Clarity: Use simple, direct language to convey your message.
Structure: Organize information logically with headings, bullet points, and paragraphs.
Grammar and Style: Maintain correct grammar and an appropriate tone for your audience.

11. How to Write Clear, Concise, and Fast at the Same Time

To achieve this balance:
Planning: Outline your main points before writing.
Editing: Revise drafts to eliminate unnecessary words and clarify meaning.
Typing Skills: Practice touch typing to improve speed and efficiency.

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