Conflict Management 1 Day Workshop in Concord on Sep 27th, 2024 at – Charlotte, NC

Don’t miss this upcoming event in Charlotte, NC Happening on Friday, September 27, 2024 at . Doors open at 9:00 AM.

Course Overview :
Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery Format: Classroom (Food and Beverages included)
Course Description:
In any collaborative environment, disagreements and differences of opinion are inevitable. Conflicts can arise between colleagues, managers, or departments, and they can be either overt or hidden. While open conflicts are easier to address, hidden conflicts—manifesting as irritation, resentment, or disengagement—can be particularly damaging as they are often overlooked and can undermine team morale, increase stress, and disrupt relationships. Unmanaged conflicts can negatively impact team performance, leading to wasted time and resources. Therefore, mastering constructive conflict management is crucial.

Our one-day workshop in Conflict Management and Communication Skills is designed to equip you with advanced tools and strategies for effectively handling conflicts. Through hands-on practice, simulations, and exercises, you’ll develop the skills needed to address and resolve conflicts efficiently. This training will enhance your professional and leadership capabilities from the very start.

Target Audience:
This workshop is ideal for anyone interested in developing conflict management skills, whether you are a team member seeking to improve your interpersonal interactions or a leader aiming to foster a harmonious work environment.

Learning Objectives:

Self-Assessment: Understand your personal conflict management style using the Thomas-Kilmann Conflict Mode Instrument (TKI®).
Role Playing: Practice and refine conflict resolution techniques in a controlled, supportive setting.
Best Practices: Learn proven strategies for effective conflict management.
Mediation Skills: Acquire techniques for resolving conflicts as a neutral third party.
Communication Frameworks: Study scientifically validated methods for maintaining effective communication under stress.
Application: Utilize job aids, templates, and other resources to apply your new skills in your workplace.

How Will You Benefit?

Build Trust: Enhance your relationships with colleagues and team members by effectively managing conflicts.
Opportunity Utilization: Turn potential conflicts into opportunities for productive conversations.
Confidence: Gain the ability to handle challenging conversations with calmness and assertiveness.
Proactive Management: Approach difficult situations proactively to mitigate conflict before it escalates.
Increased Effectiveness: Improve your overall conflict management skills and performance.
Professional Growth: Experience growth in your professional capabilities and effectiveness.

Prerequisites:
No prior experience or specific prerequisites are required to attend this workshop.

Course Materials:
Participants will receive a comprehensive course manual, including presentation slides and reference materials, to support their learning and application of the workshop content.

Technical Requirements:
For eBooks:

Internet access for downloading the eBook.
Device options: Laptop, tablet, smartphone, or eReader (excluding Kindle).
Software: Adobe DRM-supported applications such as Digital Editions or Bluefire Reader.
Instructions for eBook download and activation.

Agenda

The Science of Workplace Conflicts: Understanding the underlying causes and dynamics of conflicts.
Human Behavior Insights: Examining how human behavior influences conflict.
Personality Types: Identifying different personality types and their impact on conflict.
Conflict Management Styles: Exploring various approaches to managing conflicts.
Conflict Management Strategies: Learning effective strategies for resolving conflicts.
Workplace Conflicts: Addressing specific conflict scenarios in the workplace.
Conflict Resolution Agreements: Creating and implementing agreements to resolve conflicts.
Dealing with Difficult People: Techniques for managing challenging individuals.
Managing Relationships and Reputation: Strategies for maintaining positive relationships and a good reputation during conflicts.

Certification
Upon completing the workshop, participants will receive a certificate of completion to acknowledge their new skills and knowledge in conflict management.

Purchase Conflict Management 1 Day Workshop in Concord on Sep 27th, 2024 Tickets Below:

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